Final week for the Utility Staffing Survey

Do you think your office is understaffed?

Have you had to justify the number of positions in your office to upper management?

Or maybe you’ve wondered how your office staffing compares to similar sized utilities?

Overstaffed Understaffed

Here’s your chance to find out…

I’ve developed a Utility Staffing Survey. In addition to asking how many positions your office has, the survey includes questions about labor intensive practices such as payment processing and bill printing.

Complete the Utility Staffing Survey

Please click here to complete the Utility Staffing Survey. This should take less than five minutes to complete. I will publish the results in a future Utility Information Pipeline.

Please feel free to share this survey with your peers at other utilities.

Thank you in advance for taking the time to complete the survey and sending it to other utilities.

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© 2016 Gary Sanders

Author: Gary Sanders

I am a freelance utility billing consultant based in Durham, North Carolina. I have over 40 years of experience developing and implementing utility billing and financial software and consulting with utilities and municipalities. My free, bi-weekly email newsletter draws from my experience in working with over 200 utilities and local governments to offer insight into how utilities can improve operations and better serve their customers.

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